Travis Credit Union

Travis Credit Union
Theresa Schilling
Branch Manager
Dixon Branch

1450 Ary Lane, Suite B
Dixon, CA 95620
(707) 678-2050
(707) 678-9419 fax

Email: tschilling@traviscu.org

About Travis Credit Union

A better way to bank… for everyone

Travis Credit Union (TCU) is a not-for-profit cooperative financial institution serving everyone who lives, works, attends school or worships in Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo Counties. When you bank with TCU, you’ll pay fewer fees, earn more on savings, and pay less for loans.

As a leading financial institution, Travis Credit Union is a great alternative to a traditional bank – large enough to provide you with all of the financial products you need to achieve your important financial goals, yet small enough to provide truly personalized service.

TCU is one of the largest credit unions in California with more than 158,000 members and more than $1.6 billion in assets. TCU members can access their accounts at 19 convenient branch locations, at 28,000 free CO-OP Network^® ATMs, through secure, easy-to-use Online Banking or by telephone using Call-24 Phone Banking.

Our Vision, Mission, Core Values and Strategies

Our Vision
Travis Credit Union makes a difference in the lives of the people we serve. As a secure and trusted financial institution, we advocate for the financial education and well-being of our members, assist the underserved, invest in our communities and inspire the passionate commitment of our employees.

Our Mission
We are dedicated to building lifelong relationships with our members to help them achieve their financial goals.

Our Core Values

• Integrity
• Excellence in quality service
• Flexible and adaptable to change
• Cost management
• Balance of work and life
• Teamwork and collaboration
• Leadership at all levels

Strategies

• Ensure that we are a strong viable financial institution to sustain our growth and our ability to provide ongoing service to our members.
• Be the financial institution of choice for our members and earn their ongoing confidence in our ability to handle their financial needs.
• Be an active stakeholder and partner in the communities we serve.
• Grow the credit union’s assets and develop and enhance the products and services we offer to our members.
• Improve credit union operational processes to ensure greater effectiveness and efficiency and to increase member convenience.
• Be the employer of choice for our staff and earn their loyalty and commitment to the credit union’s mission and goals.
• Provide a safe and secure physical environment for TCU members and staff, and for credit union data and records.

What makes Travis Credit Union Different?

We believe that Travis Credit Union holds a unique position in Northern California’s financial landscape. Three factors that are essential elements of our mission and our corporate culture differentiate us from other financial institutions. They demonstrate the credit union principle of “People Helping People”:

Mutually beneficial stakeholder relationships with members

We strive to attract members and create with them mutually beneficial relationships. Just as members are stakeholders in the credit union’s success, we view ourselves as stakeholders in the financial success of our members and their families. While banks are required by regulation to serve the underserved and to reinvest in their communities, we do so voluntarily.

The principle of community stewardship

We view commitment to our communities as stewardship because community is more than our market, it is our partner. We believe we share responsibility for the health of our communities. Community service is more than a slogan; it is a guiding principle in our decision making and it inspires employees—at all levels of the organization—to actively engage in community affairs. We demonstrate this principle of stewardship through financial support of community events and activities that align with our mission and vision. TCU directors, senior managers, regional and branch managers and staff voluntarily offer their personal time and energy to community initiatives as a demonstration of this commitment. Finally, we measure our stewardship efforts and report on them as part of our commitment.

Passionate employee commitment to the credit union and its goal

We believe the commitment of TCU employees is unique among financial institutions. Our employees are fully engaged and actively participate in their communities. They believe in TCU’s commitment to its members and its stewardship principle, and they are actively involved in educational outreach, public service and community affairs. They believe they can help make a difference in the lives of our members and in their community, and they willingly make commitments of their personal time, effort, and resources to demonstrate these beliefs.